At PROVENTUS*we understand that your privacy is important to you. We are committed to meeting your expectations and will comply with all applicable privacy and data protection legislation in relation to your personal information and sensitive information.
We know you like the small print, but here’s a summary of how we protect your privacy:
1: We only collect what we need to help you with your request or provide you with information that you ask for, personalising it to your interests.
2: We won’t store your information. If we don’t need it, and you don’t want us to keep it, we’ll delete it.
3: We want you to understand everything we do with your information, so we’ll try our best to explain.
4:No surprises — you decide what and how you hear from us.
5:That goes for everyone. We do not pass your information to third parties for marketing purposes without your knowledge.
The rest of this policy provides you with more detail of our privacy and personal information handling practices.
PROVENTUS is a global organisation that assists individuals in Career Testing & study overseas and provides English language testing around the world. This requires us to collect personal information from you. “We”, “us” and “our” refers to the PROVENTUS Education
Data Controller Contact Details
Swastik Plaza # 106, Subhash Nagar, Pokhran Road No. 2, Thane (W) 400610
India: +91 9867697668
Contact our Privacy Officer via email on:
hello.ind@proventuseducation.com
We will endeavour to respond to you within a reasonable time.
The services we offer to help you study overseas include counselling, application assistance, visa assistance, English language testing and training, student exhibitions and seminars.
If you register on our website www.proventuseducation.com or register to participate in an event we will collect personal information such as your name, email address, contact details, country of residence, nationality, preferred study destination, and when you intend to study.
If you enquire about study opportunities directly with an PROVENTUS , use our Offer in Principle service, or we assist you with your application to study, we may also request additional information such as education qualifications, employment history, occupation, areas of interest & professional memberships, copies of documents as proof of identity – e.g. copies of passport, proof of citizenship or photographs, marital status and how you will fund your studies. We may also request sensitive information about you such as racial or ethnic origin (from information on your country of origin), and/or your health or medical information (e.g. from a medical examination required for your visa application for a visa).
Collecting your personal information allows us to:
We guide you through visa application services via Third Parties including guiding you through the application process and helping you prepare the necessary documents for your nominated visa application. These visa application services not only cover visa applications required for study, but might also cover post-study work and skilled migration visa applications.
We will only collect personal information by lawful and fair means. Personal information may be collected directly from you or your authorised representative, or may be collected from a third party such as a licensee or representative authorised by us to provide services to you. You may supply your personal information to us in person, when using our websites, app and digital tools, or communicating with us via social networks and other online channels, e.g. through your Facebook or Twitter identity.
We do not collect personal and sensitive information unless the information is reasonably necessary for our business functions or activities. We will obtain your consent before collecting any sensitive information.
When you deal with us, you will need to identify yourself in order for us to provide our services to you, as such we do not accept the use of pseudonyms.
If you access our websites or app, we may collect additional personal information about you in the form of your IP address and/or domain name. For more details please see our Website Cookie Policy for further information.
We will use or disclose your personal information only for the purposes for which it was collected. We will use or disclose your information for another purpose only if you have consented, or if you would reasonably expect us to do so or as required by law.
We may use your personal information for the purposes of our own direct marketing, however we will ensure you have the ability to opt out of future such communications.
We use Facebook Custom and Lookalike Audiences to deliver advertisements to Facebook users based on email addresses, phone number and visits to our websites and app. We may use information we collect from you to display advertisements to our target audience of users.
We may disclose your personal information to overseas recipients such as education institutions located outside your home country, overseas visa agencies, IELTS test centres, professional bodies and commercial organisations, or regulatory authorities when you have sought our assistance to apply for study at those institutions or where disclosure is required for verification purposes. As such, the location of these overseas recipients would depend on the specific institutions to which you apply or where such verification is required.
Information disclosed by us to overseas recipients for the purposes of providing IELTS testing services to you may be transferred offshore to the other IELTS Owners (British Council and Cambridge). These recipients are United Kingdom based entities, subject to the Data Protection Act (UK). Where we transfer data to offshore recipients, the data is subject to use restrictions and safeguards against unauthorised access.
For events or conferences, we may disclose, with your consent, some of the information that is collected via the online registration form such as your name or your email address to sponsors for marketing purposes.
Some PROVENTUS IT systems and data are hosted on servers in countries outside India or Dubai and we may send your information to one of those servers as part of our business.
PROVENTUS may hold or transfer the data we collect in or to the following countries (in addition to your home country):
This information is stored and accessed only as required to provide our services to you. Where we transfer data to offshore servers, the data is subject to use restrictions and safeguards against unauthorised access.
The information disclosed to overseas recipients consists of any information you have given us to provide the relevant services. By accepting services from us, you consent to us providing your personal information to the relevant overseas recipient as mentioned above. PROVENTUS takes appropriate steps to ensure there are adequate safeguards in place for the transfer of your personal information including standard protection clauses in our contracts.
You have the right to seek access to any of your personal information held by us unless there is a valid reason under the Privacy Act or Data Protection Act for us to withhold the information.
Valid reasons include:
We have reason to suspect that unlawful activity or misconduct of a serious nature has been engaged in and giving access would be likely to prejudice the taking of appropriate action in relation to the matter or giving access would reveal evaluative information generated within us in connection with a commercially sensitive process.
If your personal details change, or you believe the information we hold about you is incorrect, incomplete or out-of-date, please contact us so that we can correct our records.
At your request, we will remove all the data we have for you which we are not required legally to retain.
You have the right to restrict processing when you have exercised one of the above rights and it may take some time to process that request. For example: when you contact us to update your details you have the right to request restriction until your details are being updated.
For the processing activities where we have asked you for consent, you have the right to withdraw this consent at any point by unsubscribing from a message from us, or by contacting : hello.ind@Proventuseducation.com
You can object to the processing of your personal data.
None of our processing activities are purely automated and no decisions are made without human intervention. There are instances where we process data to analyse or predict behaviour but we will ask you for explicit consent when this processing will involve your personal data.
If you have provided us with your personal data with consent or under the contact obligations, you have the right to request the data you have provided to us in a machine-readable format should you decide to move to another data controller.
Requests for access or correction to your personal information or other privacy rights described above should be addressed to The PROVENTUS Privacy Officer by emailing hello.ind@proventuseducation.com.com. All requests will be responded to in writing within a reasonable period of time. As part of this process we will verify the identity of the individual requesting the information prior to providing access or making any changes. If we cannot fulfil your request, we will respond provide you with an explanation.
